1.01 What is IQrate and how is IQrate different from other mortgage brokers?
IQrate is the first Fin-Tech platform that allows everyone to apply and/or refer home loans and be rewarded upon successful home loan acceptance.
IQrate is the first Fin-Tech platform that allows everyone to apply and/or refer home loans and be rewarded upon successful home loan acceptance.
Download our IQrate App to create an account.
2FA is not mandatory but you are strongly encouraged to enable it for an extra layer of security.
No, you only need to verify when you first sign up for an account and whenever you update your contact number and email address.
Your bank account details are needed for IQrate to pay your cash rewards.
“iApply” is a self-serve option to apply home loan. Handle the entire loan process from start to end.
The tutorial contains important information on home loans approvals, applications and policies which are essentials for applying home loans.
This is to ensure both loan applicant and IQrate align and comply with the PDPA policies.
Both means the same thing. It is a home loan approval obtained from the banks before buying a property. With an AIP/IPA on hand, you can be sure that the respective banks can grant the loan and can set the heart at ease to buy the desired property. No cash rewards will be awarded for AIP application.
No. The bank will appoint their partnered valuation firms. For HDB property, HDB will appoint their own panel of valuation firms.
Yes, you can apply your own home loan.
The bank forms are found in IQrate App in resources under “iLearn”.
The list of documents required for loan application can be found in IQrate App under resources under “iLearn”.
The loan applicant will be given a link to upload the documents in the email or you may upload the documents on behalf of them, under “Documents” or during “Bank Submission”, in the IQrate App.
Yes, but you are encouraged to submit to 1 bank for each application. Please note that each property can only be financed by 1 bank.
Yes, it is a banking mandatory requirement to declare.
No, you can only choose to work with IQrate’s partnered bankers reflected in the APP.
If you are applying loan for yourself, you may check with the banker directly. If you are applying loan for others, you may check with the loan applicant. After IQrate has submitted the application, the banker will get in touch with the loan applicant for any additional information/documents needed for the loan approval. If you are just referring a loan to IQrate, the status of the loan will be reflected in the App under ‘Applications’.
Once the loan is approved, the banker will inform the loan applicant.
It will typically take between 3-7 working days. However, do expect longer waiting time during festive period/holidays or when the banks are experiencing high volumes.
The banker will inform the loan applicant if the loan is rejected.
Yes. However, please check with the banker if the law firm is a working partner of the bank which the letter of offer is signed. Additional charges may apply if the law firm is not a working partner of the respective bank.
Please remind the loan applicant to pass you a copy of the bank’s letter of offer so that you can submit via the IQrate App to claim your cash rewards.
All documents in the APP will be removed after 1 month, except signed bank’s letter of offer.
To engage our mortgage specialist for personalised support and mortgage advisory, you may refer the loan to IQrate through “iRefer”. You just need to create an application and fill up the details, after which IQrate will follow up from there.
Yes, you can refer your own home loan.
It will be reflected on your IQrate App under “Applications”.
“iEarn” is a summary of your earnings and loan applications.
When you see “Rework” in your application status, either the fills are keyed wrongly under “Claim Cash Rewards” or a wrong bank’s letter of offer has been uploaded. You are required to amend and resubmit.
Assuming loan amount is $1,000,000, your cash rewards will be as follows: iApply: 0.10% = $1000 *If you have chosen to co-broke during the process, cash rewards will be $500 (co-shared at 50%). iRefer: 0.05% = $500
Yes, there is a cap on the cash rewards. iApply: capped at $6,600 iRefer: capped at $3,300
You will need to submit the full set of bank’s letter of offer that has been signed/accepted by the loan applicant into the IQrate App under “Claim Cash Rewards”.
Yes, you can still claim the cash rewards if you have indicated IQrate (Emily Wee) as the mortgage broker during the home loan application. Otherwise, no cash rewards will be paid. Please refer to the steps in the user guide to claim the cash rewards.
The is to facilitate IQrate to pay your cash rewards correctly.
The cash rewards will be paid to your bank account indicated under your ‘Profile’.
It will usually take between 1 month to 6 months.
Cash rewards may not be paid to you if the loan applicants are bank’s staff, financial advisors and real estate agents. Please check if your case has been “Rework” by IQrate. If IQrate (Emily Wee) is not mentioned and acknowledged as the mortgage broker by the bank Please check that the bank account details under “Profile” are correct and completed. Do contact IQrate via email [email protected] if you have any queries.
Cash rewards will be paid to the first user who successfully completed the “Claim Cash Rewards” in IQrate APP.
The timeline to claim the cash rewards is 6 months from the date of the accepted bank’s offer letter. Cash rewards will not be paid afterwards.
All pending cash rewards will not be paid out once the account has been deleted. You will have to create a new account with a different mobile number and email address to be able to use the APP again.
“iTrack” keep tracks of the refinancing date for your properties. It compares to our live rates and shows any potential interest savings.
Date to refinance is 2.5 months before lock in expiry date, it has made provision for the notice period and loan application process. You are required to give 2 months’ notice to the existing bank.
Potential interest savings is based only on the interest rate savings, it does not include any penalties and clawback from your existing bank.
Refer to iLearn for our training videos, APP user guide and resources.
Refer to “iCalculate” for IQrate’s curated calculators.
Refer to “iAsk” for our Frequently Asked Questions (FAQs).
Whatsapp us via “iContact”. IQrate will typically get back to you within 1 working day.
You may refer to the FAQ under “iAsk” for immediate answers WhatsApp us via “iContact” in the APP Email to IQrate via email [email protected] IQrate will typically get back to you within 1 working day.