5.01 How much is my cash rewards?

Assuming loan amount is $1,000,000, your cash rewards will be as follows: iApply: 0.05% = $500 *If you have chosen to co-broke during the process, cash rewards will be $500 (co-shared at 50%). iRefer: 0.05% = $500

5.02 Is there a cap on the cash rewards?

Yes, there is a cap on the cash rewards. iApply: capped at $3,300 iRefer: capped at $3,300

5.03 How do I claim my cash rewards after the loan has been signed?

You will need to submit the full set of bank’s letter of offer that has been signed/accepted by the loan applicant into the IQrate App under “Claim Cash Rewards”.

5.04 Can I still claim the cash rewards if I did not apply home loan through IQrate APP?

Yes, you can still claim the cash rewards if you have indicated IQrate (Emily Wee) as the mortgage broker during the home loan application. Otherwise, no cash rewards will be paid. Please refer to the steps in the user guide to claim the cash rewards.

5.05 Why do I need to upload the full set of bank’s offer letter signed/accepted by the loan applicant?

The is to facilitate IQrate to pay your cash rewards correctly.

5.06 How do I receive my cash rewards?

The cash rewards will be paid to your bank account indicated under your ‘Profile’.

5.07 How long will it take to receive my cash rewards?

It will usually take between 1 month to 6 months.

5.08 Why did I not receive my cash rewards?

Cash rewards may not be paid to you if the loan applicants are bank’s staff, financial advisors and real estate agents. Please check if your case has been “Rework” by IQrate. If IQrate (Emily Wee) is not mentioned and acknowledged as the mortgage broker by the bank Please check that

5.09 What happens when there are multiple claims for the same bank’s letter of offer?

Cash rewards will be paid to the first user who successfully completed the “Claim Cash Rewards” in IQrate APP.

5.10 What is the timeline to claim my cash rewards?

The timeline to claim the cash rewards is 6 months from the date of the accepted bank’s offer letter. Cash rewards will not be paid afterwards.